Privacy Policy

This privacy policy will explain how Talking Easily (talkingeasily.com) uses the data we collect from you when you use our website. The owner is Charlé Kotzé and can be contacted at charle@talkingeasliy.com.

Topics

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What Data Do We Collect?

We collect data when you voluntarily subscribe to our mailing list, fill out a customer survey or leave a message on any of our message boards such as leaving a comment. In the following sections, there will be described why each bit of data is collected, how it is collected, and also how to avoid your data being collected.

Talking Easily also uses cookies to improve your experience etc. More information on this is available in the cookies section of this page.

This site also uses a plug-in, called Hummingbird, for optimization that collects data. Jetpack, by Automattic, is also used for performance, security, and analytical purposes. For more information on how Automattic processes and uses data, you can visit their privacy and cookie policy pages.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. We also use an anti-spam service, called Akismet, that improves spam detection that also collects named data from visitors. Akismet’s privacy policy can be read here.

An anonymized string created from your email address (also called a hash) will be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Email Subscription Boxes

If a visitor decides to sign-up for our mailing list they voluntarily give their names, surnames (optional), and email addresses. Also, we use Mailchimp as our marketing platform. You can learn more about Mailchimp’s privacy practices here.

Hummingbird

Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

How do we collect your data?

You directly provide Talking Easily with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Sign up for our mailing list.
  • Use or view our website via your browser’s cookies.

Talking Easily also receives your data indirectly from the following sources:

  • Google Analytics
  • Jetpack

How will we use your data?

Talking Easily collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services or information we think you might like.

When Talking Easily processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Talking Easily securely stores your data on one of Siteground’s servers. It is a secure domain and

Our Company will keep your [enter type of data] for [enter time period]. Once this time period has expired, we will delete your data by [enter how you delete users’ data].

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. It is, however, your choice to subscribe to any such communication. You can unsubscribe at any time by clicking the link in the footer of our emails.

We use Mailchimp as our marketing platform. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.

What are your data protection rights?

Talking Easily would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Talking Easily for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Talking Easily correct any information you believe is inaccurate. You also have the right to request Talking Easily to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Talking Easily erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Talking Easily restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Talking Easily’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Talking Easily transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: charle@talkingeasily.com.

Cookies

For our Cookie Policy please visit our Cookie Policy web page.

Privacy policies of other websites

The Talking Easily’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 4 January 2022.

How to contact us

If you have any questions about Talking Easily’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to email us at: charle@talkingeasily.